for Holywell Care Services
Are you Self Funding? Do you receive an Individual Budget, or Self-directed funding? Are you funded by Social Services, the NHS, or in receipt of Direct Payments? Do you use a Smart Card or receive Rolling Respite?
If any of these apply to you, Holywell can help you to manage funding from these sources and we can provide a service to any adult or young person who wishes to purchase a support package with their own direct payments, Smart Card, Rolling Respite or own funds.
Why use us?
• With Holywell you will have trustworthy staff who are trained to support you to create a person-centred plan
• As required, we will help you choose your personal care team and make sure that they are DBS cleared and properly trained to meet your precise needs
• We will support you to manage your care package
• You will have regular reviews of your support to ensure you are always getting the best possible care
• Your care team will be routinely supervised by a team leader, care coordinator and manager.
We will assess the support you need and determine how much it will cost. If you live in your own home in the community, your living expenses include:
• Staff support, as stated in your care plan
• Council tax
• All gas, electricity and utility bills
• All meals and drinks
• Day to day laundry
You will have your own bank account so that you can pay for:
• Anything you might want to buy for yourself or others
• Any meals that you would like to buy
• Your personal items such as deodorant, perfume, after-shave, and special soaps and shampoo
• Public transport charges e.g., buses, taxis or trains
• Costs of social activities, for example entrance tickets for the cinema, swimming and leisure facilities, plus the entrance fees for any support staff
• Dry cleaning charges for any of your clothes and garments
• Chiropody or other beauty/health treatments.
Increasingly, many young people with special needs, are facing the challenge of the transition from school or college to independent living in the community, often in a supported living setting. This can be both difficult and daunting because moving from childhood to adulthood requires individuals, faced with a range of limitations, to acquire essential and often new, different and challenging skills.
Young people going through this transitional process are vulnerable unless they receive appropriate care and support in meeting their needs.
This is where Holywell can help.
The Holywell Care Group teams are highly-qualified and experienced in supporting young people who are in transition towards independent living. We aim to assist our residents to actively develop the skills they will need to live fulfilling and independent lives in the community. Holywell is firmly committed to supporting our clients throughout this process with a programme of activities and training tailored to the specific needs of each individual. We motivate and encourage our residents to achieve their goals and monitor their progress until they are confident with their new situation.
If you, your relative or friends would like to know more about this aspect of our young people in transition support service, please click here to talk to one of our Holywell team members.
If you need to move into a Holywell Resdiential care home usually, you will visit the home to meet the people you will live with and the staff and members of the care team that will support you. Once you have moved in, we will meet you frequently to discuss how things are going and to see how we can continue to provide just the right type and level of support you will need.
Activities and social life
Members of the Holywell team will help you to continue to do things that you already do and we will help you to develop your own social life in your new surroundings.
There are lots of opportunities for new experiences. What you do depends on what you choose to do and how much money you have. You have the right to try new activities, and staff will look at any risks in new activities and discuss them with you to help you to decide whether to go ahead.
Life in a Holywell residential care home
You will share the home with other people. You will have your own bedroom and can enjoy visits from friends and relatives at any time. If you require any support from staff, please ask the manager who will happily make arrangements.
You will share some rooms, such as bathrooms, the kitchen and lounges.
Of course, the home has to have some rules to make sure that everyone is safe and can live comfortably.
We will work with you, your family, social services and your advocates to develop your care plan and we will have regular meetings with you to make sure that everything is alright and you are happy with your care.
If there is anything that you are not happy about at Holywell, please tell us immediately and we will do everything we can to sort out any problems.
At Holywell we want all our residents to be happy.
We understand that some people are reluctant to have ‘strangers’ visit them at home and, therefore, we at Holywell do our best to ensure that you are supported by the same person all of the time. Your dedicated Holywell carer can help you with daily tasks, and – with your permission – with bathing, dressing, eating, and cooking. You can trust your Holywell carer to be discreet and sensitive to your needs when supporting you in private matters such as when you manage your finances and do your personal shopping.
In addition, Holywell is able to support you through other day-to-day challenges, such as finding out about college courses, attending church services, going out for leisure activities or going out in the evening.
We understand that everyone’s care and support requirements change with time. Holywell Care Group will constantly monitor your care plan and respond accordingly to make sure that you receive the right type and level of support at all times.
In providing care and support, Holywell team members make certain that you are in control of your life and ensure that you are in charge when making decisions that affect your life on a daily basis.
We are happy to discuss your requirements for care in your own home. Please click to find out more or call Holywell Care Group on (01772 930 323).
Social and healthcare professionals are in agreement that there are times when a carer needs to have a break from their caring responsibilities. This often means that someone who is cared for at home requires temporary placement in a respite facility when there is no alternative stand-in for the main carer.
Holywell Bridgeway provides such a short-term respite care facility, where the person requiring care can be easily and comfortably accommodated whilst still receiving their usual care and support.
It is an overwhelmingly positive experience, both for the resident and their carer. We have found, again and again, that people who come to Holywell Bridgeway for respite care benefit from a different routine, a change of scenery and new people to talk to and socialise with. Rather than being the expected upheaval, everyone finds the experience beneficial, supportive and rewarding.
The first step to the provision of respite care is an assessment of the needs of the individual who might be placed at the home.
If you are considering a period of respite care at Holywell, the first step is to arrange an assessment of the needs of the individual requiring care. Our specialised Holywell team members are trained to make this procedure as easy as possible for everyone concerned. Find out how Holywell can make respite care an easy option for you by clicking here or calling (01772 930 323).
Holywell Care Group operates two residential care homes, both located in Lancashire.
Holywell Home is located in Morecambe and Holywell Bridgeway is located in Preston. Find out more about Holywell residential homes by clicking here
Some people have special needs and they therefore require special help. Holywell Bridgeway specialises in supporting individuals with a range of disabilities that include acquired brain injury, learning disabilities and physical disabilities – some individuals require nursing care.
Our highly-trained teams are sensitive to these challenges and all are experienced in communicating patiently with people who experience sensory deprivation and those who might be unable to speak, hear or see properly.
The facilities at Holywell Bridgeway are spacious and are designed to accommodate wheelchair users. Each room is en-suite, which affords privacy and specially adapted bathrooms are available for residents who require special attention.
The Holywell team provide exceptional care around the clock and they work closely with other healthcare professionals to ensure that the highest quality nursing care is constantly provided.
If assistance is requested, either by yourself or social and healthcare workers, Holywell’s highly-qualified assessors will visit you, your relative or advocates, to conduct an assessment of your needs for care and support. This takes the form of a thorough, yet sensitive interview with you, the client and your immediate family members.
The outcome of this assessment enables us to determine the type and extent of support you require to enable you to continue to engage in activities of your choice. This assessment is linked to risk assessments to make sure that we can support you to do as you want in the safest way possible. We repeat assessments at regular intervals so that we can monitor the level of support we provide and ensure it is precisely tailored to your changing needs. All assessments are documented and reports are treated confidentially.
Finding out about the availability of social care services can be complex and administratively demanding. It is often perceived as a minefield of options and can be overwhelming to those unfamiliar with the language and processes of social care.
That is where Holywell can really help.
Holywell Care Group managers are extremely knowledgable about a wide range of options available to would-be and existing clients. We work hand in hand with all healthcare and social care professionals so our team is always able to provide useful, impartial advice on the subject. Our Holywell team members can expertly guide enquirers so that they receive appropriate advice and support in a way they will clearly understand – with no sign of jargon or complicated technical language.
We are also experienced in assisting our clients to manage their personal budgets in a sensitive and trustworthy way. At Holywell we take the matter of privacy and security extremely seriously and we ensure your trust in us is valued and respected at all times.
Please do not hesitate to contact us if you would like to discuss any aspect of social care for yourself, your friend or a relative.
One of the most important aspects of our work is to make sure we properly understand properly your relative’s (or friend’s) requirements. At Holywell we firmly believe that each of our clients is an individual who is respectfully treated as such by every member of our staff.
We try to maintain each client’s independence so that he or she can continue as far as possible to engage in chosen activities. We do not aim to replace our clients’ families or friends – our teams are trained to complement the support provided by families and friends to each of our clients.
If you think that your relative or friend could benefit from support in their own home, please contact Holywell to arrange a free, no obligation consultation. We are here to help you get the care that best suits your individual needs.
The director of the Holywell Care Group is a registered social worker, who has specialised in learning disabilities and the management of social care services. The management team’s approach ensures effective communication, which is fundamental to Holywell being well-led.
Because of the nature of our clients’ special needs our staff are very willing to go the extra mile to ensure that Holywell’s residents receive the help they need, when they need it. Our staff respect people’s dignity and will do everything possible to ensure that they maintain residents’ independent decision-making (autonomy). This approach underpins our quality of care.
As a result of Holywell’s approach to the provision of all of our services, the people we support receive effective services that enable them each to lead a fulfilling life, to the limits of their abilities. We promote the independence, choice and control of each individual: all of our service users are treated with respect for their privacy and dignity.
Bridgeway Care Home recognises the importance of healthy eating for people’s well-being and the contribution that a healthy diet makes to a healthy lifestyle.
Our purpose-designed kitchen caters for all residents and individual diets are provided to suit individual needs: this is essential since some residents require liquid or soft diets, or special supplements. Some individuals have allergies and the kitchen offers suitable menus for each resident.
Special catering arrangements are made for people who wish to have their meals at specific times due to their personal preferences or their commitments to activities outside the home.
As the needs of our individual service users change, so does the care they each receive. In this way, we respond to the needs of each person who uses our services.
In the Holywell™ Group, care is at the heart of everything we do. After staff who meet our selection criteria are recruited they receive induction training that equips them with the knowledge and orientation to provide a caring service.
Abuse is all too common and we actively raise awareness about the risks people might face. Abuse is a violation of an individual’s human and civil rights by another person or persons and may result in significant harm to, or the exploitation of the person being abused. Abuse can take several forms: it might be physical, verbal, psychological or emotional; it might be financial or sexual. Abuse can be an act of neglect or a failure to take necessary action to support the person who is at risk. Our staff receive induction and ongoing refresher training in the recognition and response to suspected abuse. We work with local authorities and the police in managing cases of alleged abuse and actively safeguard the wellbeing of the people we support. For further information click here